Our Platform
Our platform acts as your building’s central hub—or “Backpack”—housing all your building data and your UBIN™ in one place. Built on enterprise-scale, cloud-native architecture with robust security controls, Backpack integrates seamlessly with your existing systems, enhancing your workflows without disruption.
Know Your Building
Find the information you need to understand your portfolio & individual properties so you can plan with confidence.
Actionable equipment data, including time to replacement, estimated replacement cost, and manufacturer details, helps you plan and budget with more confidence. Every piece of equipment is photographed, making it easy to track, manage, and proactively plan replacements without surprises.
The Universal Building Identification Number (UBIN™) is the foundation of Backpack, giving every building a unique, verified digital identity. By connecting on-site data with digital systems, it creates a single, trusted source of truth, making it easier to organize information, gain insights, and unlock value across the building.
The central hub for key building information, making it easy to access important details at both the building and portfolio levels. It includes core property details, contact information, and ownership data, while also feeding into Backpack reports for consistency across the platform. For Office and Multifamily properties, it also includes views such as a stacking plan and site overview.
Upload unlimited documents of any size, add searchable notes, and organize everything into custom folders with full search capabilities. With built-in viewing and simple share links, managing, accessing, and sharing documents is seamless across your team.
Track performance and compliance
Understand performance, keep requirements visible and easily determine where to focus your time with our comprehensive tools.
The Utilities page gives you a clear view of your building’s usage and costs, with data synced directly from your providers. Track month-over-month and year-over-year trends, visualize consumption across utilities, and manage bills and meters all in one place. With built-in insights, it helps simplify monitoring, catch issues early, and keep utility expenses under control. Also take advantage of automatic notification for when bills arrive so you can catch issues earlier.
Stay ahead of evolving compliance regulations and avoid costly fines with a clear view of building and portfolio requirements in any jurisdiction across the U.S. Benchmark-level compliance reporting is included for free with your Backpack subscription, with additional support available for audits and retrofits if needed.
Backpack will collect, curate, and manage your data, including integration with ENERGY STAR Portfolio Manager to keep your property profile up to date. Never log in to ESPM again. Monitor your current score in near real time, view monthly data completeness, and see certification status. Our team will also be standing by to provide clear guidance on how to improve.
The Certifications page makes it easy to track all your building certifications in one place, from LEED to ENERGY STAR and more. Manage and monitor certifications at the building level with a simple, organized view that helps you stay up to date and aligned with sustainability and performance standards.
The Environmental Impact Dashboard provides a clear view of GHG emissions across your buildings and portfolio, turning complex data into simple, actionable insights. With automated calculations, normalized monthly snapshots, and exportable, validated metrics, it makes tracking performance and supporting reporting requirements easy and efficient.
See your portfolio clearly
Bring your buildings into one view. Understand portfolio performance and see where to focus next.
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Portfolio Reporting
Extensive reporting capabilities at the property & portfolio level with the ability to export reports or download your data to CSV for further analysis. Our reporting helps you normalize data across your portfolio with Backpack.
Plan work and spending
Turn building knowledge into a clear plan for capital expenses & future planning.
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Projects
Get a clear, at-a-glance view of all your projects, making it easy to stay organized and on track. Create and collaborate with your team, organize projects by type, status, expense details, and ownership, and manage everything from initial planning through completion in one place.
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Marketplace
Access up to 4% cash back on everyday building purchases through Backpack’s trusted network of vendors, manufacturers, and suppliers. New categories and partners are added to the platform as needed.
Onboarding with Backpack
Backpack delivers a seamless onboarding experience through integrations with leading utilities and ratings programs and a nationwide network of 2,000+ trained technicians, through our partnership with MasTec, for on-site data collection.
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Guided Onboarding Wizard
The Backpack onboarding guide walks you through the steps to gather and organize your data in just a few minutes. As data is collected, your dedicated Backpack experts help integrate your existing processes and systems into one single, reliable source of truth for your portfolio.
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Site Visit
Backpack leverages a nationwide network of over 2,000 trained technicians, through our partnership with MasTec, to deliver consistent, high-quality on-site data collection.
Our field teams visit each property to document equipment, utility meters, and other building systems. We capture key details such as make, model, installation dates, and photos, and tag each asset with a QR code. Backpack conducts these site visits annually to keep your data current, accurate, and ready to support reliable, portfolio-wide insights.
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Enhance Connected Data
After the site visit, Backpack verifies and enhances your data, estimating equipment life, replacement costs, and organizing everything in your Backpack dashboard. This foundation supports reporting, compliance tracking, and capital planning. Additionally, this data verification—coupled with our annual site visits—assures your data is actionable and accurate year after year.
Common Questions
How does Backpack collect and verify building data?
We collect data in multiple ways—meeting you and your onsite teams where you are. From an in-software onboarding guide & questionnaire about the building all the way to white-glove support, we handle it all so you can focus on your daily work. Simply upload the information you have, and our team will verify & fill in the blanks through our site visit & data verification process.
What makes Backpack different from a typical software platform?
Backpack combines technology with hands-on expertise. Our team collects and verifies building data through on-site visits, enriches it with equipment insights, and helps you put it to work. Our equipment inventory helps you identify assets approaching the end of their estimated useful life, so you can plan replacements and budget ahead. Annual verification and ongoing professional support keep your information current and actionable for daily operations, compliance, and long-term planning. Plus, Backpack Rewards helps you earn cash back on eligible purchases from participating vendors, turning everyday spending into savings for your property.
Can Backpack integrate with our existing systems?
Yes, Backpack can integrate with Energy Star & other common software products. Where integration is not yet available, our team can talk about custom solutions to fit your specific needs.
What can we use Backpack data for?
Backpack data helps you make informed decisions across your property or portfolio.
- Budgeting and capital planning: Use equipment age, estimated useful life, and replacement costs to prioritize investments and plan annual and long-term budgets. Analyze utility trends to forecast expenses, budget, and catch issues sooner.
- Equipment replacement: Give vendors detailed equipment information and photos to support more informed bids. Export equipment lists to coordinate RFPs across a single property or your entire portfolio.
- Backpack Rewards: Earn cash back on eligible purchases from participating vendors.
- Operations: Review equipment performance and energy-use trends to troubleshoot issues, spot unusual consumption, and identify opportunities to reduce waste and operating costs.
- Compliance and sustainability reporting: Track benchmarking requirements and deadlines, monitor greenhouse gas emissions, and export property and portfolio data to support reporting and disclosures.
How does Backpack keep building data up to date?
Backpack keeps building data current through annual site visits, automated utility bill collection from connected accounts, ongoing reviews, and the ability to update your data in real time. Our team verifies equipment inventories, documents new or replacement equipment, and reviews leasing information at least annually. Between visits, you can update equipment details in the platform or send changes to our team.
Where every building has an identity.
Built on enterprise-scale, cloud-native architecture with robust security controls, Backpack integrates seamlessly with your existing systems, enhancing your workflows without disruption.